✅ 10-Day Easy Return & Exchange Policy

If for any reason you are not fully satisfied with your purchase, you can request a return or exchange within 10 days of receiving your order.

🛠 How the Process Works

• Step 1: Initiate the Return/Exchange
  Contact our customer support team at varnikaexclusivechikan@gmail.com or call +91-9169963006 to initiate your request.
  Share your Order ID and details of the item(s) you wish to return or exchange.
• Step 2: Prepare Your Package
  Ensure the item(s) are in their original condition – unworn, unwashed, with all tags and packaging intact.
  Include a copy of your order confirmation email or invoice inside the package.
• Step 3: Ship Your Package
  Securely pack your items in a box or envelope.
  Send the package to:
  Varnika Exclusive Chikan
  Purana Topkhana, Balaganj
  Lucknow – 226003, India
• Step 4: Inspection & Processing
  Once we receive your package, our quality team will inspect the items.
  Refunds (if applicable) will be processed and credited within 5–7 business days to the original payment method.
  Exchanges will be shipped promptly after inspection.
• Step 5: Exchange Policy
  Exchange Request should be made within 10 days of receiving your order with genuine photos and genuine reason mentioned. Also mail to the official Id .Then our team will inspect and verify the product then the exchange product will be delivered to you within 7-10 days .

⚠ Return/Exchange Criteria

• Items must be in original, unworn, and unwashed condition.
• All tags and packaging must be intact.
• Customized, altered, or final sale items are not eligible.
  

Note: Varnika Exclusive Chikan reserves the right to deny returns/exchanges if items do not meet the above criteria.

📦 Shipping Options

• Standard Shipping (India): Orders delivered within 5–7 business days.
• Express Shipping (India): Get your order within 2–3 business days (extra charges may apply).
• International Shipping: Available worldwide with delivery timelines of 15–21 business days depending on location.

💰 Shipping Rates

• Shipping charges are calculated based on order value and delivery location.
• The exact shipping cost will be visible at checkout before you confirm your purchase.
• Free shipping offers may apply during special promotions.

🔍 Tracking Your Order

As soon as your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this to monitor your order in real time until it reaches your doorstep.

📍 Shipping Address

For returns, exchanges, or reference:

Varnika Exclusive Chikan
Purana Topkhana, Balaganj
Lucknow – 226003, India

⏳ Delivery Times

• We aim to process and dispatch all orders quickly.
• While most deliveries happen within the estimated timeframe, external factors like courier delays, high demand, or location may affect timelines.
• Rest assured, our team will keep you updated in case of any delay.

🌍 International Shipping

We proudly ship Chikankari from Lucknow to the world ✨. Delivery times vary by country, and shipping charges will be calculated at checkout. Customs duties or local taxes (if applicable) are the customer’s responsibility.

🛍 General Terms

• By placing an order, you agree that all information you provide is accurate, current, and complete.
• We reserve the right to refuse service, cancel orders, or limit quantities at our discretion.
• Prices, collections, and offers are subject to change without prior notice.

💳 Orders & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• Payments must be completed through our secure payment gateway.
• We do not store sensitive payment details such as credit/debit card numbers.

🚚 Shipping & Delivery

• We deliver across India and internationally. Delivery times may vary depending on location and shipping method.
• Estimated delivery timelines are provided under our Shipping & Delivery Policy.
• Delays due to courier, customs, or unforeseen events are beyond our control.

🔄 Returns & Exchanges

• We offer a 10 -day return or exchange policy for eligible items.
• Items must be unworn, unwashed, and returned in their original packaging with tags intact.
• Customized, altered, or final sale products are non-returnable.
• Full details are outlined in our Returns & Exchanges Policy.

🎨 Product Descriptions

We strive to ensure all product descriptions, images, and details are accurate. Slight variations in color, embroidery, or fabric may occur due to photography, lighting, and the handcrafted nature of Chikankari. These are not considered defects.

⚠️ Limitation of Liability

• Varnika Exclusive Chikan is not liable for delays or damages caused by third-party courier services.
• We are not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products.
• Our maximum liability for any claim is limited to the value of the product purchased.

🔒 Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we handle your personal data.

⚖️ Governing Law

These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of Lucknow courts only.